Remote Site Reliability Engineer - SRE

Description:

• Maintain and improve platform reliability, availability, and performance using Azure as the core cloud platform and industry-leading tools.
• Collaborate with cross-functional teams to design, implement, and maintain resilient systems, automating operations to minimize downtime.
• Proactively identify and resolve potential issues to prevent customer impact.
• Contribute to continuous improvement of infrastructure and processes.
• Analyze reliability challenges and develop automated solutions for incident resolution.
• Work with development teams to enhance operational features for faster MTTD, MTTR, and auto-recovery.
• Establish SLIs, SLOs, Error budgets, and policies for operational performance.
• Identify and address Toil, conduct Post-Mortems, and implement continuous improvements in production operations.
• Provide advanced technical support for cross-product issues and incidents.
• Utilize SRE tooling to fulfill the SRE mission, conduct Chaos Testing, and implement new tools and technologies for platform efficiency.
• Drive reliability and supportability aspects of Cloud service, including change management, customer escalations, remediation plans, playbooks, and automation.
• Monitor system health, scale systems sustainably through automation, and improve services throughout their lifecycle.

Requirements:

• 4+ years of experience in Reliability engineering.
• 2+ recent years of experience with Azure systems.
• Advanced knowledge of New Relic ecosystem.
• Working knowledge of Monitoring and APM tools like Azure App Insights, Grafana, and Selenium.
• Familiarity with networking, troubleshooting latency, connectivity, and performance.
• Experience with IaC using Terraform and CaC with Ansible.
• Hands-on experience with SRE practices, Chaos engineering experiments, and containerization.
• Proficiency in Linux and Windows administration, troubleshooting, and support.
• Experience with databases such as SQL server, Mongo DB, and PostgreSQL.
• Knowledge of C#, .Net, PowerShell, Python, or Golang.
• Experience in High Availability and distributed systems.
• Proficient in Azure DevOps and debugging skills across integrated platforms.

Benefits:

• Opportunity to work remotely from anywhere in the United States.
• Full-time position with a focus on maintaining and improving platform reliability.
• Collaborative work environment with cross-functional teams.
• Utilization of industry-leading tools and technologies.
• Continuous learning and development opportunities in a dynamic environment.
• Competitive salary and benefits package.
• Equal opportunity employer with a commitment to diversity and inclusion.