Description:

Gorilla Logic is seeking a Site Reliability Engineer (SRE) with expertise in observability and monitoring systems, particularly Dynatrace.
The role involves leading the design, implementation, and governance of monitoring frameworks to support product and operations teams.
Responsibilities include serving as the primary technical lead for monitoring stack design, meeting with Product Owners and Operations/Security teams to understand observability needs, and developing dashboards and alerting frameworks.
The SRE will provide governance by ensuring accurate SLOs and SLIs are defined and maintained by engineering teams.
The position requires acting as a monitoring liaison, promoting a self-service observability culture, and leading the migration of over 200 applications' observability stacks from on-premises to SaaS Dynatrace within six months.
The role also involves using Infrastructure as Code (IaC) tools like Terraform for automating the deployment of dashboards, alerts, and metrics configurations.
The SRE will advocate for observability best practices and ensure alignment with organizational SLAs, incident response practices, and performance optimization goals.

Requirements:

A Bachelor's degree in Computer Science, Engineering, or equivalent experience is required.
Candidates must have 3+ years of experience in site reliability engineering or observability-focused roles.
Proven hands-on experience with Dynatrace administration, including user/role management, data sources, configuration, alerting, and dashboarding is essential.
Demonstrated expertise in application observability migration from on-premise environments to SaaS platforms, preferably Dynatrace, is required.
Candidates should have expertise in observability concepts, including SLIs, SLOs, error budgets, and alert tuning.
Proficiency with Terraform and other IaC tools for managing observability infrastructure is necessary.
Experience managing large-scale observability environments, including configuration governance and multi-team enablement, is required.
Familiarity with Agile development methodologies and cross-functional collaboration is expected.
Strong communication and mentoring skills are essential, with the ability to train engineers in observability principles.
A detail-oriented and proactive mindset for process improvement and monitoring automation is required.

Gorilla Logic offers a full-time salary position with the flexibility of remote work from Colombia or Costa Rica.
Employees will have the opportunity to work with Fortune 500 and SMB companies, gaining valuable experience in complex software initiatives.
The company promotes a collaborative Agile environment, allowing for professional growth and development.
Employees will have access to advanced tools and technologies, enhancing their skills in observability and monitoring systems.
The role provides the chance to lead significant projects, such as the migration of observability stacks, contributing to the overall success of the organization.