Description:

Hopper is seeking a Senior Site Reliability Engineer to join the Platform Infrastructure team, which builds and operates the cloud foundation for products used by millions of travelers worldwide.
The mission of the team is to empower engineers across Hopper to ship fast, stay resilient, and scale effortlessly.
The role involves evolving a large-scale, multi-region infrastructure running in Google Cloud, supporting hundreds of engineers and dozens of product teams.
Responsibilities include building automated, self-service platform tools that ensure the foundation is secure, reliable, cost-efficient, and easy to use.
Daily tasks will involve improving platform tooling, designing infrastructure workflows, driving automation, adapting infrastructure offerings, participating in incident response, supporting engineering teams, and collaborating with a high-impact team of SREs.

Requirements:

Candidates should have professional experience in SRE, DevOps, Software Engineering, or Systems Engineering, with a passion for building reliable, scalable infrastructure.
Strong troubleshooting and incident response skills across distributed systems and cloud-native environments are required.
Candidates must possess solid system design and analytical thinking skills, focusing on simplicity, performance, and maintainability.
Clear and effective communication skills are essential for collaboration across engineering teams.
Hands-on experience with major cloud platforms, ideally Google Cloud Platform (GCP), is necessary.
Deep familiarity with Infrastructure as Code, preferably using Terraform, is required.
Experience with containers and Kubernetes, and tools like Helm or Kustomize, is essential.
A solid understanding of networking fundamentals and knowledge of cloud and infrastructure security best practices is required.
Familiarity with observability stacks, CI/CD pipelines, and database technologies (both SQL and NoSQL) is necessary.
Candidates should be comfortable writing scripts in Bash, Python, or similar scripting languages to automate routine tasks.

Employees will enjoy a competitive salary and the potential for pre-IPO equity packages at a well-funded startup.
The position offers unlimited PTO and a Carrot Cash travel stipend.
Employees have access to co-working space on demand through FlexDesk and a work-from-home stipend.
The company provides generous parental leave, significantly above industry standards.
An entrepreneurial culture encourages pushing limits and taking risks.
Open communication with management and company leadership is promoted.
Employees work in small, dynamic teams that have a massive impact.
The company covers 100% of Medical, Dental, and Vision insurance for employees.
Access to Disability and Life insurance, a Health Reimbursement Account (HRA), and a 401k plan is provided.