Remote Solution Engineer

Description:

• Brightspeed is seeking a Solutions Engineer to join their team in Charlotte, NC, with the option for remote work.
• The Solutions Engineer will report to the Director, Enterprise Sales Engineering and will be responsible for designing, selling, and supporting solutions to customers using Brightspeed services.
• Duties include working with Sales to understand customer challenges, developing solutions, preparing technical designs, and representing Brightspeed as a technology expert.
• The role involves collaborating with internal teams such as Service Delivery, IT, Product Management, and Finance to ensure successful project implementation.

Requirements:

• Minimum of 10 years of experience in sales engineering.
• Proficiency in technology and telecommunications services, including network design and understanding of voice, data, Internet, and network/managed services.
• Strong knowledge of sales strategies, processes, and negotiation skills.
• Customer service orientation and effective communication abilities are essential for this role.

Benefits:

• Brightspeed offers contemporary ways of working, with roles designated as remote, hybrid, office, or field-based to accommodate individual circumstances.
• Competitive compensation and comprehensive benefits package, including medical, dental, vision, life insurance, 401K plan with company match, and voluntary benefits.
• Emphasis on diversity, equity, and inclusion to create a supportive work environment where authenticity is valued, promoting equity in the communities served.