Remote Solution Engineer

Description:

• Summit is seeking a Solution Engineer to join their Solution Engineering Team in a pre-sales role alongside the Sales Team.
• The role involves anchoring the delivery and definition of the current portfolio to current and prospective clients.
• Responsibilities include gathering customer requirements, challenging assumptions, and translating them into best-practice Summit solutions.
• The Solution Engineer will act as the primary technical contact on assigned opportunities and will identify, qualify, design, develop, and present solutions based on business requirements.
• The position requires crafting strategic and technical responses for presentations, proposals, SOWs, and other complex engagements.
• The role involves developing and leveraging key client relationships, including at the executive level, to earn trust and win business through a consultative selling approach.
• The Solution Engineer will work with finance to build cost-engineering and profitability models for large customer opportunities.
• Staying current on industry standards and best practices related to Summit's products and services is essential.
• The role includes consulting with other Solution Engineers and internal resources on complex technical issues or advanced designs.
• The Solution Engineer will identify and handle common technical customer objections and proactively manage the opportunity pipeline with Sales.
• Supporting documentation and tools will be created to facilitate and improve the sales process.
• The position requires listening to client problems and working with the Sales team to develop viable solutions.
• Solutions must be accurately and completely scoped for the implementation team to deliver services.
• The Solution Engineer will demonstrate technical leadership and subject matter expertise on solutions and services.
• Engaging in public speaking opportunities to represent the company at customers, prospects, conferences, and industry forums is part of the role.
• Participation in regular technical training with other Solution Engineers and the Sales team is expected.

Requirements:

• A minimum of 4+ years of working experience is required, with at least 2+ years in a technical role, ideally supporting B2B IT or IT consulting sales.
• Excellent written, verbal, and interpersonal skills are necessary, along with the ability to work on multiple projects simultaneously.
• Customer-facing sales experience is required.
• A professional qualification or a degree in a technical discipline is necessary.
• The ability to create and run customer-facing presentations is essential.
• Experience with common tools such as Salesforce, Showpad, ERP, and Office is required.
• At least 2+ years of experience in ISP, Data Center, Managed Services, or related industries providing technical sales support is needed, or experience at an AWS or Azure Cloud Service Provider.
• Candidates should demonstrate mastery of system administration on both Linux and Windows, as well as familiarity with Backup and Disaster Recovery solutions using hyperscale cloud services.
• A working knowledge of virtualization technologies such as VMware, Hyper-V, Xen, or KVM is required.
• Industry certifications such as Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, or Cloud Savvy are desirable.

Benefits:

• Summit offers a highly competitive total benefits package designed to support success at work, home, and play.
• Benefits include Flexible Time Off, a 401k plan with an employer match, and a free employee collocation and cloud account.
• Life Insurance and Long Term Disability coverage are provided, along with Health, Vision, and Dental Insurance.
• The work environment is described as fun and casual.
• The salary range for this position is between $125,000 and $140,000.
• Summit is committed to a diverse and inclusive workplace and provides reasonable accommodations for persons with disabilities during the application and interview process.