Description:

Snowplow is seeking a Solutions Architect to join their Professional Services team, reporting to the Director of Professional Services.
The role involves engaging with customers to understand their business needs and designing tailored solutions using Snowplow's products.
Responsibilities include onboarding new customers, delivering tailored workshops, advising on tracking implementation strategies, and creating customer-facing documentation.
The Solutions Architect will collaborate with the Professional Services team to develop technical artifacts that support organizational success.
The position requires developing domain expertise in key verticals through customer collaborations and industry research.
The role also involves identifying product feedback from customers to influence the product roadmap and training newer team members.
The Solutions Architect will help with marketing events and webinars to develop their personal brand.

Requirements:

Candidates must possess deep emotional intelligence and the ability to read stakeholders effectively.
A solid understanding of the data space, including cloud infrastructure, database technologies, and visualization tools, is required.
Experience with complex software products, particularly in designing solutions and gathering requirements, is essential.
A passion for addressing business challenges through technology and data is necessary.
Excellent communication skills are required, including the ability to simplify complex concepts for diverse audiences.
Experience with JavaScript in a frontend environment, preferably with Snowplow or Google Tag Manager, is needed.
Previous experience using Snowplow, either the BDP or open source version, is preferred.
A basic understanding of SQL and experience with behavioral data is required.