Remote Solutions Architect

Description:

• Solutions Architects are responsible for integrating and onboarding new customers and onboarding existing customers to new product offerings.
• They provide product and domain expertise to the broader Client Delivery team to help bring complex customer use cases to life.
• The role involves conducting technical discovery, managing technical stakeholders, and workshopping to inform technical and architectural recommendations.
• Solutions Architects support the technical aspects of customer onboarding to ensure that Simon customers derive value from the product quickly.
• They work with customer marketing, product, and engineering teams to advise on how Simon fits into their marketing and data stack.
• The role includes translating customer use cases into workflows in Simon and diagnosing challenges at the intersection of data and marketing for senior leaders at F1000s and high-growth companies.
• Solutions Architects collaborate closely with sales, client solutions, engineering, and product teams to shape product vision and deployment strategy.
• They convey the voice of customers to a product and engineering team focused on quality, teamwork, and supporting customer objectives.

Requirements:

• Candidates must have 5+ years of professional work experience, with at least 2 years in solutions architecture, sales engineering, or SaaS implementation.
• Strong business acumen and the ability to strategically partner with clients are essential.
• Knowledge of complex data models and the ability to map business needs to technical needs and vice versa is required.
• SQL expertise or proficiency in similar relevant programming languages is necessary.
• A deep understanding of APIs, web/mobile SDKs, and related technologies is important.
• Candidates should be results-oriented strategic thinkers who thrive in unstructured and fast-paced environments.
• Intellectual curiosity and problem-solving skills are crucial.
• Superior emotional intelligence and communication skills are required.
• The ability to quickly absorb and comprehend the evolving landscape of data and marketing technology is a plus.
• Candidates must be able to work independently to deliver outcomes while collaborating with and across teams.
• Superior presentation skills and the ability to think on one's feet are necessary.
• A Bachelor's Degree in Computer Science, Data Analytics, or a technical field is preferred.

Benefits:

• The position offers 100% coverage of medical premiums for both the employee and their family.
• Flexible PTO is provided to support work-life balance.
• Generous maternity and paternity leave policies are in place.
• Employees can work remotely and receive quarterly wellness and client support stipends.
• A professional development stipend is available to encourage continuous learning and growth.