Description:

Zapier is seeking a Solutions Architect to join their Sales team in the Americas.
The role involves developing go-to-market strategies and closing key customer accounts.
The Solutions Architect will educate customers on automation workflows and consult with product and engineering leaders.
Responsibilities include navigating complex sales, designing integration architectures, and helping customers understand how Zapier can streamline their operations.
The position requires collaboration with Growth, Engineering, and Product teams to gather feedback and influence the product roadmap.
The role is a blend of technical consulting, solution development, and direct sales collaboration.

Requirements:

Candidates should have 2+ years (L2) or 5+ years (L3) of experience in pre-sales, post-sales, implementation, or professional services at technical B2B SaaS companies.
A deep familiarity with API integrations is essential, including experience in building and consulting on them.
Candidates must possess a consultative approach to understand customer needs and provide innovative solutions.
Strong relationship-building skills are required to establish trust with senior-level stakeholders.
Adaptability and problem-solving skills are necessary to thrive in dynamic environments.
Candidates should demonstrate technical innovation and mentorship abilities.
Cross-functional collaboration skills are essential for working with various teams to ensure customer success.
A data-driven approach to crafting technical plans is required.
Self-motivation and a desire to learn and achieve in ambiguous environments are important.

Zapier offers a unique opportunity to advance your career in a fast-growing, profitable, impact-driven company.
The company promotes a non-standard application process designed to enhance inclusion and equity.
Zapier is committed to diversity and welcomes applications from individuals with disabilities, providing reasonable accommodations as needed.
The company values diverse perspectives and experiences, which contribute to a better work environment.
Employees can expect regular communication regarding their application status throughout the hiring process.