Remote Solutions Architect

Description:

• The Solutions Architect will act as a liaison between Enterprise customers and Cloud Engineers at Poolside.
• This role involves onboarding new customers to ensure they can install, manage, and monitor Poolside's platform effectively.
• The Solutions Architect will work with customers to deliver a scalable Poolside product by customizing deployment scripts to fit specific customer infrastructure requirements.
• Responsibilities include supporting the engineering team in designing and implementing performant, secure, and scalable solutions while building a standard Poolside platform.
• The role requires collaboration with customers to adapt cloud architecture to their needs while ensuring high availability, scalability, and security.
• The Solutions Architect will create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions.
• Leading the troubleshooting and resolution of complex technical issues is a key responsibility, providing timely and effective solutions.
• The position requires comfort with distributed systems, including data pipelines, distributed processing, fault tolerance, and performance optimization.

Requirements:

• Candidates must have experience collaborating with customers to adapt cloud architecture while ensuring high availability, scalability, and security.
• A strong background in creating and maintaining comprehensive documentation for architectures, configurations, procedures, and customer interactions is required.
• Experience in troubleshooting and resolving complex technical issues is essential.
• Candidates should be comfortable with distributed systems, including data pipelines, message queues, and cloud services such as GCP, AWS, or Azure.
• Experience with developer experience tools, including CI/CD pipelines and containerization in production environments, is necessary.
• Proficiency in programming languages such as Go, Ruby, or Python is a plus, but candidates from other languages are also welcome.
• Familiarity with DevOps tools such as Git, Docker, Kubernetes, Terraform, and monitoring tools like Grafana, Prometheus, or Datadog is required.

Benefits:

• The position offers fully remote work with flexible hours.
• Employees receive 37 days per year of vacation and holidays.
• A health insurance allowance is provided for employees and their dependents.
• The company supplies necessary equipment for remote work.
• Additional allowances for wellbeing, continuous learning, and home office setup are included.
• Frequent team gatherings foster a strong team culture.
• Poolside promotes a diverse and inclusive people-first culture.