Remote Solutions Architect II

Description:

• Smartcar is seeking a Solutions Architect II to join their team remotely in the United Kingdom.
• The role involves owning technical validation within the sales process and post-signature implementation for mid-market and enterprise customers.
• Responsibilities include leading customer training sessions on technical concepts, facilitating the creation of QBR materials, and establishing confidence in recommendations through product expertise.
• The Solutions Architect will support the enterprise sales team by understanding complex customer business problems and translating them into solutions.
• The position requires identifying and implementing improvements to existing support and success collateral.
• Collaboration with engineering, sales, marketing, and design teams is essential to relay customer feedback and prioritize product updates.

Requirements:

• Candidates should have 5-11 years of B2B experience in Sales or Success Engineering at a SaaS company selling complex solutions to technical teams.
• Familiarity with API concepts and functionality is required, along with the ability to propose best practices and aid in debugging.
• An understanding of SQL and at least one scripting language is necessary.
• Candidates should be familiar with the software development lifecycle and have experience working with agile or waterfall methodologies.
• A data-driven mindset is essential, with the ability to operate autonomously in ambiguous situations.
• Strong written, verbal, and presentation skills are required to earn the trust of product managers and engineers.

Benefits:

• The position offers a base salary determined by years of experience, ranging from £57,000 to £100,000.
• Competitive equity is included in the compensation package.
• Employees can work remotely within the United Kingdom.
• Medical benefits are provided through BUPA.
• A pension plan at 4% is available.
• Employees enjoy unlimited PTO and 10 paid bank holidays.
• The company offers 8 weeks of 100% paid parental leave, with additional unpaid leave options and a meal delivery subscription.
• There are 10 days of paid bereavement leave.
• A wellness stipend of £40 a month is provided.
• A cell phone and internet stipend of £40 a month is included.
• Employees receive a £250 yearly learning and development stipend and a £300 work-from-home stipend.