Description:

Jobgether is seeking a Solutions Architect to work remotely from the United States for one of their clients.
The Solutions Architect will guide enterprise customers through the implementation and integration of software solutions into their infrastructure and applications.
This role involves working closely with customers to ensure seamless deployment and troubleshooting of products.
The Solutions Architect will collaborate with cross-functional teams to help shape the product's strategic direction.
Responsibilities include partnering with Sales teams to deliver optimal solutions for customers, leading design workshops, and documenting solution designs for customer approval.
The Solutions Architect will act as the primary technical contact for customers, ensuring efficient implementation and swift resolution of technical issues.
They will identify risks in technical designs and customer sentiment, mitigating issues to maintain customer satisfaction.
Mentoring and coaching junior team members, sharing knowledge and best practices across the organization, is also a key responsibility.
The role requires collaboration with internal teams to continuously improve service delivery processes and documentation.

Requirements:

Candidates must have a minimum of 5-7 years of experience in customer-facing technical roles, particularly in large enterprise IT environments.
Strong communication skills are essential, with the ability to engage effectively at both technical and business levels.
Expertise in Public-Key Infrastructure (PKI), digital certificates, and cryptography is required.
Experience in deploying and configuring Enterprise Certificate Authorities and familiarity with DevOps tools such as Ansible, Jenkins, and Puppet is necessary.
Proficiency in Linux operating systems, networking, and IT security principles is expected.
The ability to manage complex technical projects, resolve critical customer issues, and adapt to new technologies as needed is crucial.
A Bachelor's degree in a technical field or equivalent experience is required.

This position offers a fully remote work environment with flexible working hours.
A competitive salary and a comprehensive benefits package, including health coverage for the employee and their dependents, are provided.
Employees enjoy generous paid parental leave and unlimited time off.
The company offers second Fridays off every month for a company-wide break.
Wellness resources are available, including a wellness allowance and free membership to a mindfulness app.
There are opportunities for career development through talent and cross-functional meetings.
The company promotes an inclusive culture that values diversity and respect.
Regular team-building activities and global volunteer opportunities are part of the company culture.