Remote Solutions Engineer

Description:

• The Sales Engineer at WitnessAI will be responsible for bridging the gap between customers and sales, product, and engineering teams.
• Key responsibilities include understanding customer requirements, providing technical expertise during the sales process, assisting with product deployment, and ensuring firewall solutions meet security needs.
• The role requires a deep understanding of sales and technical aspects, particularly in network security and product implementation.
• Responsibilities also include conducting product demonstrations, assisting with deployment and optimization, providing technical support, and maintaining detailed technical documentation.
• The Sales Engineer will collaborate with the product development team, stay updated on industry trends, train junior team members, and build strong customer relationships.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field, or equivalent experience.
• Proven experience in a technical role with a focus on customer interaction.
• Strong understanding of network security, experience with configuring firewalls, and other security technologies.
• Hands-on experience with product deployment, configuration, and troubleshooting in enterprise environments.
• Excellent communication and presentation skills, ability to explain technical concepts to diverse audiences.
• Strong problem-solving skills, ability to diagnose and resolve technical issues.
• Ability to work collaboratively with cross-functional teams and familiarity with networking concepts.
• Experience with scripting or automation tools is a plus, industry certifications are desirable.

Benefits:

• Competitive salary and performance-based bonuses.
• Fully remote work environment.
• Health, dental, and vision insurance.
• 401(k) plan.
• Opportunities for professional development and growth.
• Generous vacation policy.