Remote Solutions Engineer

Description:

• The Solutions Engineer at FMX will significantly impact revenue growth by providing technical support to account executives and account managers during the sales process.
• This role involves determining innovative solutions that add value to the product through problem-solving during the sales cycle.
• The position requires working in a fast-paced, high-energy, and collaborative environment.
• Responsibilities include preparing and delivering technical presentations to customers, supporting account executives with technical demos, and delivering demo notes to the Customer Success Team.
• The Solutions Engineer will partner with sales executives for enterprise deal presentations and participate in events and on-site demonstrations, which may require 10-20% travel.
• The role involves using innovative technology during the sales process to identify additional problem-solving opportunities and attending sales and customer success meetings.
• Building trusted relationships with prospects and understanding their business needs is essential.
• The Solutions Engineer will also attend product development sessions, collect competitive intelligence, and communicate client needs to the product team for future enhancements.

Requirements:

• Candidates should have 3+ years of experience in Engineering or a related field.
• Experience in software development or knowledge of it is preferred.
• Familiarity with building or industrial automation systems and integrating software packages is required.
• A strong desire to learn about new technologies and apply them to real-world business challenges is essential.
• Exceptional attention to detail, task management, and organizational skills are necessary.
• Excellent written, oral, and presentation communication skills are required.
• The ability to build relationships quickly and solve customer problems through active listening is crucial.
• Candidates should embody core values such as work ethic, discipline, coachability, performance-driven results, and respect for others.

Benefits:

• Employees will have a significant influence over the direction of the product and the company.
• FMX offers competitive benefits, including 100% company-paid health, dental, and vision insurance.
• The company supports remote work but provides office access for those who prefer it, along with free snacks and beverages.
• A home office stipend is provided, including a company-sponsored laptop and up to $500 for equipment and accessories, plus $60/month for home internet.
• Generous PTO and unplanned time off policies are in place to ensure employees do not lose vacation time when sick.
• Flexible working hours are offered to accommodate personal appointments and needs.
• FMX promotes a collaborative culture with a close-knit team, emphasizing transparency, continuous improvement, and work/life balance.
• The base salary range for this position is $75,000-90,000, with quarterly bonuses based on company performance and a 401(k) plan.