Remote Solutions Engineer

Description:

• As a Senior Solutions Engineer, you will be the primary technical resource for the Enterprise Accounts team.
• You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values).
• Your role involves working with clients to understand their requirements and pain points, then designing the right solution for their business needs.
• During the sales cycle, you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements.
• You will build positive relationships that provide continuous value to customers.
• You will have the opportunity to work cross-functionally with Product Management and Engineering teams to share your knowledge and experiences to improve business and customer success.
• The position requires leveraging technical and people skills to deliver solutions to clients and become a trusted advisor.
• A self-motivated and curious attitude towards learning more about Sumo Logic and its problem-solving capabilities is essential.

Requirements:

• A B.S. in Computer Science, Engineering, or a related field is required; an M.S. in the same fields is preferred.
• A minimum of 4 years of experience as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or Software Developer with customer interaction experience is preferred.
• Hands-on knowledge of security-related products and technologies such as IDS/IPS, SIEM/Log Management, and Threat Detection is required.
• Experience with open-source collections like Telegraf, FluentBit, and Open Telemetry is preferred.
• Experience in leading and running technical validations like Proof of Value is preferred.
• Familiarity with selling and working with pure SaaS solutions in multi-tenant architectures is required.
• Experience with cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure is preferred, with certification being a plus.
• A broad understanding of technical infrastructure, including servers, networking devices, and storage, is required.
• Understanding of modern application architecture, including micro-services and containers, and experience with Kubernetes, Docker, or Lambda is preferred.
• Experience with monitoring tools like Splunk, Datadog, or New Relic is preferred.
• Comfort in a dynamic, fast-paced startup environment and experience at a successful startup is preferred.
• Strong written and verbal communication skills, along with business and technical acumen, are essential.

Benefits:

• The expected annual base salary range for this position is $140,000 - $175,000, with compensation varying based on role level, skills, qualifications, and experience.
• Certain roles are eligible to participate in bonus or commission plans.
• Employees have access to benefits offerings and equity awards.
• Employees are responsible for complying with applicable federal privacy laws and organizational policies related to data protection.