Remote Solutions Engineer

Description:

• The Solutions Engineer will be part of the Technical Success team responsible for deploying ChatGPT and OpenAI API applications for developers and enterprises.
• They will act as a trusted advisor for customers, helping them maximize value from models and products.
• The role involves working with senior business stakeholders to understand pre-sales needs, guide AI strategy, and identify high-value use cases.
• Responsibilities include providing technical expertise, demonstrating the value of solutions, creating documentation, and nurturing customer relationships.
• The Solutions Engineer will also represent the voice of the customer internally, gather feedback, and ensure security and compliance requirements are met.

Requirements:

• 7+ years of experience in a technical pre-sales role, managing C-level technical and business relationships.
• Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products.
• Industry experience in programming languages like Python or Javascript.
• Experience delivering prototypes of Generative AI/traditional ML solutions and knowledge of network/cloud architecture.
• Effective presenter and communicator able to translate business and technical topics for all audiences.
• Willingness to take ownership of problems, learn new knowledge, and contribute to team success.

Benefits:

• Opportunity to work remotely from Singapore.
• Partner with large companies to transform their business through innovative solutions.
• Contribute to the deployment of AI systems that benefit humanity.
• Equal opportunity employer with a commitment to diversity and inclusion.
• Provide reasonable accommodations for applicants with disabilities.