Remote Solutions Engineer

Description:

• NetBox Labs is seeking a Solutions Engineer with 3+ years of direct enterprise SE experience or 5+ years of total experience.
• The role involves acquiring and growing new customers and reporting to the Chief Revenue Officer.
• Responsibilities include collaborating with Account Executives to design and implement account-specific strategies, qualifying prospects for technical fit, and improving win rates.
• The Solutions Engineer will champion the technical positioning of NetBox Labs products during customer engagements, educate customers and prospects, and run technical product demonstrations and proofs of concept.
• Analyzing and understanding customer and prospect technical environments, use cases, requirements, and challenges is essential.
• The role requires translating technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategies in conjunction with Sales.
• The Solutions Engineer will design, set success criteria, and run playbooks and proofs of concept to drive technical wins with prospects.
• Acting as a liaison and voice of the customer among product development, marketing, sales, and delivery teams is crucial, along with providing thoughtful customer technical feedback to the product team.
• Staying updated on new product features, complementary tools, and competitor solutions is necessary.
• The role also involves assisting customer success and product teams with post-sales troubleshooting and account expansion as needed.

Requirements:

• Candidates must have 1+ years of experience selling enterprise SaaS or Open Source SaaS offerings to Network Engineering teams or other technical Enterprise buyers.
• A minimum of 2+ years of experience working in a fast-paced startup environment is preferred.
• The ability to discuss and explain complicated technical topics in a clear and easy-to-understand manner is required.
• Candidates should be able to articulate the business value of complex, technical enterprise products built on open source technology.
• Good project management skills, attention to detail, and the ability to run the technical aspects of complex enterprise sales engagements are necessary.
• A self-starter attitude with the ability to work independently and take ownership of enterprise deals is essential.
• Candidates should possess drive and competitiveness, with a strong desire to win.
• Strong presentation, written, and verbal communication skills are required.
• Experience coding in Python or related languages and using cloud APIs is a significant plus.

Benefits:

• The position offers a competitive compensation package.
• Employees will receive meaningful, early employee Series A equity.
• There is an above-market pension contribution in excess of the statutory minimum.
• Flexible, unlimited PTO is provided.
• Generous parental leave is available.
• Employees can choose their tech, including selecting a laptop upon joining.
• A new hire office supplies allowance is included.
• Global team off-sites are organized for team building and collaboration.