Description:

Conduit is seeking a Solutions Engineer to facilitate cross-border transactions that are faster, cheaper, and simpler.
The role is remote and requires availability during Eastern Time zone business hours.
The Solutions Engineer will guide clients through API integrations, troubleshoot technical issues, and act as the technical point of contact for key clients.
Responsibilities include taking ownership of the client integration journey, partnering with sales for pre-sales discussions, and collaborating with engineering and product teams to enhance API usability.
The position involves creating guides and tutorials, staying updated on industry trends, and balancing short-term client needs with long-term API ecosystem goals.
The ideal candidate should be proactive, detail-oriented, and able to simplify technical complexities for clients.

Requirements:

A minimum of 2 years of experience in Solutions Engineering, Developer Relations, or API Integration roles is required.
A strong technical background with experience in REST APIs, webhooks, and authentication protocols such as OAuth and API keys is necessary.
Basic coding proficiency in Python, JavaScript, or similar languages is expected, with the ability to debug and write sample code.
Experience in fintech, payments, or financial infrastructure is a significant advantage.
Strong communication skills are essential for explaining technical concepts to both technical and non-technical stakeholders.
Prior experience collaborating with sales, product, and engineering teams to support client integrations is required.

Conduit is an equal opportunity employer committed to diversity and inclusion in the workplace.
The company provides accommodations for candidates with disabilities during the recruitment process.
Employees have the opportunity to work in a globally distributed team, collaborating with co-workers from around the world.
The role offers a chance to make a lasting impact at the intersection of fintech, payments, and technology.