Remote Solutions Engineer

Description:

• As a Solutions Engineer, you will be a critical technical resource and partner to the sales team, helping to drive the entire sales cycle from discovery and qualification to closing.
• You will work directly with potential customers to understand their manufacturing challenges and demonstrate how TrakSYS can meet their specific needs.
• Your role will involve designing tailored solutions that deliver measurable impact.
• You will provide technical expertise in crafting compelling demos, designing proof-of-concept (PoC) implementations, and ensuring technical feasibility.
• Responsibilities include partnering closely with sales representatives to manage the discovery and qualification process, identifying customer needs, and designing solutions using TrakSYS that align with their business goals.
• You will prepare and deliver high-quality product demonstrations tailored to the unique needs of each client, showcasing how TrakSYS integrates across the four key manufacturing technology layers: Machine, PLC, SCADA, and ERP.
• You will analyze customer manufacturing processes and challenges, such as production efficiency, quality control, inventory management, and maintenance, to design detailed TrakSYS solutions.
• Leading the development of PoCs to validate TrakSYS's feasibility and effectiveness will be part of your responsibilities, including building custom demo environments using SQL and C#.
• You will collaborate with product management and engineering teams to communicate customer feedback and assist in shaping the future direction of the TrakSYS platform.
• Acting as the trusted technical advisor for key stakeholders throughout the sales and implementation process, you will build strong, long-term relationships that drive customer success and product adoption.

Requirements:

• Strong experience with Manufacturing Execution Systems (MES) and a deep understanding of the technology layers that support manufacturing, including PLC, SCADA, and ERP systems, is required.
• Proficiency in SQL and experience building complex queries to support demos and PoCs is necessary.
• Proficiency in C# or another object-oriented programming language for customizing solutions and integrations is essential.
• A minimum of 3 years in a Sales Engineer, Solutions Engineer, or Pre-Sales Engineer role, ideally within a manufacturing or industrial software environment, is required.
• A proven track record of working collaboratively with sales teams to manage customer discovery, qualify opportunities, and successfully close deals is necessary.
• Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences, are required.
• Strong analytical and problem-solving skills, with a focus on designing scalable and effective solutions that align with customer needs, are essential.
• Familiarity with common manufacturing challenges, such as production optimization, quality management, inventory control, and equipment maintenance, is required.
• Preferred experience includes hands-on experience with TrakSYS or similar MES platforms and knowledge of modern manufacturing technologies, including cloud integration, digital transformation trends, and Industry 4.0 practices.

Benefits:

• The position offers a variable bonus based on company and individual performance.
• 100% company-paid health insurance premiums for employees are provided.
• Employees have the ability to work remotely.
• Flexible vacation time is available.
• An outstanding team environment is part of the benefits package.