Remote Solutions Engineer

Description:

• Tailscale is seeking a Solutions Engineer to join their rapidly growing team.
• The role involves helping customers design, implement, and manage their Tailscale deployment to meet business objectives.
• The Solutions Engineer will collaborate closely with Tailscale’s Sales and Customer Success teams and provide technical expertise.
• Responsibilities include identifying new opportunities with the Sales team, communicating Tailscale’s value, providing technical expertise through presentations and demonstrations, and maintaining ongoing relationships with customers post-deployment.
• The position requires staying updated on the latest cloud, network, and security technologies and trends.
• Experience in a devtool software company, network security, and software startup environments is considered a plus.
• The ideal candidate should have experience writing project plans collaboratively with customers.

Requirements:

• Candidates must have 3+ years of experience in a technical, customer-facing role such as a Solutions Engineer or Sales Engineer.
• A demonstrated success in working at a startup with multiple priorities and projects is required.
• The candidate should be passionate about collaborating with the sales team on presales initiatives and crafting compelling demonstrations and presentations.
• Excellent communication and presentation skills are essential.
• Experience in systems administration and troubleshooting across Linux, Mac, or Windows is necessary.
• Familiarity with networking and security concepts is required.
• A desire to learn programming/scripting skills in languages such as Bash, Go, TypeScript, and HCL is expected.

Benefits:

• Tailscale offers an inclusive and flexible work environment that values diverse voices and backgrounds.
• A competitive total compensation package is provided, including a base salary, equity incentive plan, and variable commission.
• Comprehensive group benefits with no waiting period are available, covering health, vision, dental, and more for employees and their families.
• The position is fully remote, allowing employees to work from anywhere and participate in virtual and in-person social events.
• Employees can connect with colleagues through annual company retreats and team off-sites, as well as use a travel budget to meet team members.
• Support for personal and professional development includes $1500 USD annually for professional growth, mentorship, coaching, and internal promotion opportunities.
• A flexible paid time off program encourages employees to take 4-6 weeks of vacation annually.
• Employees can customize their home office setup with a company-owned laptop, monthly internet reimbursement, and $1000 USD for workstation customization.
• A generous parental leave program is available from the first day of employment, with top-ups for new parents for up to 26 weeks.