Description:

We are seeking a Senior Solutions Engineer with 3+ years of customer-facing experience and 1+ years in AdTech to drive technical implementations and resolve complex challenges.
This role bridges technical expertise with customer success, requiring strong front-end and back-end knowledge to troubleshoot issues and lead system integrations.
You will collaborate across Engineering, Sales, and Customer Success teams while providing expert guidance to customers.
Strong written and verbal communication skills are essential, along with proven problem-solving abilities to translate complex technical concepts for diverse audiences.
Responsibilities include documenting technical challenges and performance insights for stakeholders, collaborating with internal teams to streamline resolution processes, and enhancing system reliability.
You will guide client implementations and integrations from technical discovery to launch and provide technical consultation during sales processes and client onboarding.
Creating and maintaining technical documentation for internal and client use, leading technical training sessions, and monitoring system performance are also key aspects of the role.
You will support product development by providing client-focused technical feedback and execute complex troubleshooting activities across platform integrations, APIs, and data flows.

Requirements:

You must have experience with AdTech platforms and core advertising concepts such as DSPs, SSPs, and ad servers.
A strong proficiency in web technologies including HTML, CSS, and JavaScript is required.
You should possess a working knowledge of APIs, JSON, XML, and RESTful services.
Understanding of debugging tools like Chrome DevTools, Postman, and Charles Proxy is necessary.
Experience with tag management systems and analytics platforms is expected.
Familiarity with ad verification tools and tracking implementations is important.
You should have an understanding of programmatic advertising workflows and knowledge of data analysis and visualization tools.
Basic SQL and database concepts are required, along with experience with version control systems like Git.
You must have experience with browser developer tools and network debugging.
An understanding of web cookies, pixels, and tracking mechanisms is also necessary.

The position offers monetary compensation and a year-end bonus.
You will receive IMSS, AFORE, and INFONAVIT benefits.
Major and minor medical expenses insurance, life insurance, and funeral expenses insurance are provided.
Preferential rates for car insurance and TDU membership are included.
You will enjoy holidays and vacations, sick days, bereavement days, and civil marriage days.
Maternity and paternity leave are offered, along with English and Spanish classes.
A performance management framework and opportunities for certifications are available.
The TALISIS Agreement provides discounts at ADVENIO, Harmon Hall, U-ERRE, and UNID.
Additional perks include Taquitos Rewards, an Amazon gift card on your birthday, a work-from-home bonus, and a laptop policy.