Remote Solutions Engineer

Description:

• We are seeking a Solutions Engineer with in-depth knowledge and expertise in hands-on EHR technical integration design, development, and implementation.
• The right candidate will have a firm conceptual understanding of health system hospital revenue cycle management (RCM) workflow and processes.
• In this role, you will be critical in successfully integrating SmarterDx into hospital IT systems.
• You will collaborate with cross-functional teams and help guide the implementation process from start to finish, ensuring that our solutions are effectively integrated and meet client requirements.
• This position requires exceptional problem-solving, project management, leadership, and communication skills, along with an in-depth understanding of EHR systems.
• You will be a compelling and interactive guide for client IT teams as they integrate with the SmarterDx platform implementation.
• You will lead integration discussions at client implementation kick-offs and hold regular working sessions with clients as they build and deploy.
• You will validate integration and data components to ensure launch product requirements are met and troubleshoot issues during the implementation process.
• You will write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.).
• You will confidently own integration components such as bidirectional data pipelines between client EHR system(s) and the SmarterDx platform (HL7v2.x, FHIR, flat files, etc.) and client EHR configuration to support SmarterDx workflows.
• You will work closely with our Implementation, Engineering, and Data Science teams to apply successful integration solutions and educate both our team and clients on value-add EHR integration methods.

Requirements:

• You must have 5+ years of experience in EHR analyst (technical) roles, or equivalent.
• You should demonstrate the ability to design and implement integrations between EHRs and 3rd party systems.
• You need hands-on experience implementing data integrations via HL7v2 or FHIR.
• You should have hands-on experience with developing and running SQL statements.
• You must possess in-depth knowledge of one or more EHR systems (such as Epic, Cerner, or Meditech), including hands-on experience configuring and supporting a major EHR.
• You should have an ownership mindset, with the ability to build and own features from start to finish.
• Strong problem-solving skills are required, with the ability to creatively identify solutions to problems.

Benefits:

• You will receive medical, dental, and vision benefits.
• A 401k plan is offered.
• You will have a free One Medical membership.
• Parental leave is provided.
• The position is remote-first, allowing for flexible work arrangements.
• There is minimal bureaucracy within the organization.
• You will work with incredible teammates!