Remote Solutions Engineer - Customer Success

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Description:

  • The Solutions Engineer will be responsible for helping existing BPM customers expand their technology footprint, specifically with NetSuite and Salesforce.
  • This role involves providing technical and functional information on ERP, CRM, and adjacent technologies.
  • The Solutions Engineer will conduct demonstrations of relevant technology platforms to clients.
  • Maintaining ongoing relationships with existing customers is crucial to foster customer satisfaction, referencability, and future revenue growth.
  • The position includes creating and reviewing Statements of Work with prospects.
  • The role is supported by the Go-to-Market team, which includes marketing, operations, and director team members.

Requirements:

  • Candidates must have 5+ years of experience implementing or using enterprise application solutions, preferably with NetSuite.
  • The ideal candidate should operate well as both an individual contributor and a team player.
  • Attention to detail is essential, along with fluency in effective writing and speaking skills.
  • Strong presentation skills are required for product demonstrations and documentation reviews.

Benefits:

  • BPM offers a total rewards package that includes flexible work arrangements and personalized benefit structures.
  • Employees have access to well-being resources, including an interactive wellness platform, an employee assistance program, mental health resources, and Colleague Resource Groups (CRGs).
  • The company provides a balance of work and personal life with 14 Firm Holidays, including 2 floating holidays, Flex PTO, paid family leave, winter break, summer hours, and remote work options.
  • Professional development opportunities are available, including CPA exam resources and bonuses, tuition reimbursement, a coaching program, and various learning opportunities through BPM University.
Apply now
Please, let BPM LLP know you found this job on RemoteYeah . This helps us grow 🌱.
About the job
Posted on
Job type
Salary
$ 150,000 - 250,000 USD / year
Experience level
Technology stack
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