Remote Solutions Engineer, Enterprise

Description:

• As a Senior Solutions Engineer, you will be the primary technical resource for the Enterprise Accounts team.
• You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values).
• You will work with clients to understand their requirements and pain points, then design the right solution for their business needs.
• During the sales cycle, you will guide clients through trials and POVs, demonstrating Sumo Logic’s ability to meet and exceed their requirements.
• You will build a positive relationship that will provide continuous value to customers.
• You will have the opportunity to work cross-functionally with Product Management and Engineering teams to share your knowledge and experiences to improve business and customer success.
• You will partner with Account Executives / Account Managers to understand customer challenges and articulate Sumo Logic’s value proposition, vision, and strategy.
• You will technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility.
• You will understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase.
• You will deliver product and technical demonstrations of the Sumo Logic service.
• You will work with all levels of an organization, from executives to individual developers and Site Reliability Engineers.

Requirements:

• A B.S. in Computer Science, Engineering, or a related field is required; an M.S. in the same fields is preferred.
• A minimum of 4 years of experience as a Solutions Engineer, Solutions Architect, Sales Engineer, Implementation Consultant, Support Engineer, Site Reliability Engineer, or Software Developer with customer interaction experience is preferred.
• Hands-on knowledge of security-related products and technologies such as IDS/IPS, SIEM/Log Management, and Threat Detection is required.
• Experience with open source collections like Telegraf, FluentBit, and Open Telemetry is preferred.
• Experience leading and running technical validations like Proof of Value is preferred.
• Experience selling and working with pure SaaS solutions in multi-tenant architectures is required.
• Familiarity with Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure is required; certification is preferred.
• A broad understanding of technical infrastructure, including servers, networking devices, and storage, is required.
• Understanding of modern application architecture, including micro-services and containers, is preferred.
• Experience with monitoring tools like Splunk, Datadog, and Elastic is preferred.
• Comfort working in a dynamic, fast-paced startup environment is preferred.
• Strong written and verbal communication skills, along with business and technical acumen, are required.

Benefits:

• The expected annual base salary range for this position is $126,000 - $169,000.
• Compensation varies based on role level, skills, qualifications, knowledge, location, and experience.
• Certain roles are eligible to participate in bonus or commission plans.
• Employees have access to benefits offerings and equity awards.
• Employees are responsible for complying with applicable federal privacy laws and organizational policies related to data protection.