Remote Solutions Engineer (Sr/Staff)

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Description:

  • Turnstile is seeking a Solutions Engineer (Sr/Staff) to join their fully remote team in the US/Canada.
  • The role involves onboarding large customers' core revenue processes onto the Turnstile platform and diagnosing complex customer needs.
  • The Solutions Engineer will operate with autonomy, building operator tooling and customer features to enhance the onboarding experience.
  • This position serves as a bridge between Sales, Customer Success, Support, and Product teams to ensure alignment and deliver impactful business outcomes.
  • The engineer will provide feedback to product teams regarding customer demands and system operability.
  • Familiarity with Turnstile’s application and codebase is required to assist customers effectively.
  • The role requires collaboration with a tight-knit group of experienced operators and successful founders.

Requirements:

  • Candidates should have 5-10 years of experience in a Solutions Engineer/Architect, Sales Engineer, or Forward Deployed Engineer role.
  • Proficiency in building fullstack applications using Typescript and React is essential.
  • Strong communication skills and high customer empathy are required.
  • Experience in building operator tooling and being resourceful is necessary.
  • Candidates should be adept at bridging the gap between non-technical support and product teams.
  • A curiosity about B2B software, enterprise sales, and revenue operations is important.
  • The ability to excel in a dynamic and high-trust environment alongside an experienced team is expected.

Benefits:

  • The position offers competitive and fair pay, with salaries ranging from $185,000 to $205,000, depending on level, plus meaningful equity.
  • Employees enjoy fully covered health benefits, including 100% paid medical, mental health, dental, and vision premiums for themselves and their families.
  • Paid parental leave is provided, with 16 weeks for birthing parents and 12 weeks for all other parents welcoming a new child.
  • A 401(k) plan is available with a 4% company contribution, regardless of employee contributions.
  • Flexible PTO allows employees to take the time they need to unplug and unwind.
  • New employees receive a Mac and a $1,500 annual stipend to enhance their home workspace.
Apply now
Please, let Turnstile know you found this job on RemoteYeah . This helps us grow 🌱.
About the job
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Salary
$ 185,000 - 205,000 USD / year
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