Remote Sr. Applied AI Engineer, Canvas

Description:

• Zapier is seeking a Senior Engineer, Applied AI to join the Canvas team, which focuses on visually designing, building, and automating business workflows.
• The AI Assist initiative leverages AI to recommend optimizations, dynamically generate workflows, and simplify automation across systems.
• The role involves combining intuitive diagramming tools with AI-powered automation to help users build complex workflows using Zapier’s products.
• The position requires a passion for applying advanced AI technologies to customer-facing solutions and simplifying complex workflows.

Requirements:

• Candidates must have 6+ years of professional experience in software engineering, with at least 2 years focused on AI/ML systems or advanced backend systems.
• A deep understanding of LLMs, including advanced prompting techniques, fine-tuning for domain-specific applications, and knowledge of agent architecture is required.
• Experience in designing and optimizing RAG systems, such as semantic search and vector databases, is essential.
• Candidates should have expertise in handling LLM limitations, including hallucination mitigation and bias control.
• A strong understanding of graph-based and relational database models to represent complex relationships is necessary.
• Proven experience in developing tools for benchmarking and monitoring AI performance is required.
• Experience in creating systems that capture and synthesize user interactions to refine AI models dynamically is needed.
• Proficiency in API design and lifecycle management, including versioning and dependency mapping, is essential.
• Hands-on experience with Fastify or similar frameworks is a nice-to-have.

Benefits:

• Zapier offers a flexible remote work environment that allows employees to collaborate with brilliant people and use the latest tools.
• Employees will have the opportunity to work on impactful projects that directly fuel customer success.
• The company values diverse perspectives and experiences, promoting inclusion and equity in the hiring process.
• Zapier is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process.