Description:

The Sr. Dealer Onboarding Specialist will report to the Head of Dealer Implementations and will work directly with Dealer Partners to ensure their success with AutoFi’s products and services.
This role involves navigating the presentation, collection, and use of key information with dealership personnel while collaborating with Configuration Specialists, Sales, Account Management, and Strategic Adoption.
The specialist will manage a portfolio of Dealer Implementations from Kick Off to Launch, ensuring clear expectations and effective communication among all parties involved.
Responsibilities include guiding Dealer Partners through the implementation cycle, tracking progress, providing insights on product usage, and maintaining communication with dealerships and vendor partners.
The specialist will also identify common challenges, recommend new procedures for efficiency, and participate in developing reference and process documentation.

Requirements:

Candidates must have 3-5 years of experience in Account/Client Support or Implementations/Project Coordinator roles.
A minimum of 2-3 years of experience with SaaS solutions and integrations is strongly preferred.
Familiarity with car dealership business models and related roles is strongly preferred.
Excellent written and verbal communication skills are required, along with the ability to navigate challenging situations.
Candidates should be detail-oriented with strong organization, time management, and problem-solving skills.
A self-starter attitude is essential, with the ability to work independently and as part of a team.
Familiarity with Jira, Salesforce, and Postman is considered an asset.
Experience in the automotive industry is a significant plus.

The position offers a competitive salary range of $75,000 - $80,000 per year, plus a $3,000 performance bonus.
Employees receive full training and a comprehensive total rewards package, including medical, dental, and vision coverage with 100% premium coverage for employees and over 50% for dependents.
Flexible work hours and a remote work environment are provided.
Employees benefit from a visionary leadership team and growth opportunities within a dynamic culture.
Wellness and cultural initiatives, such as fitness challenges and virtual games, are available.
Up to $1,000 per year is allocated for employee professional development.
Stock options are offered, allowing employees to be owners in the company.