Description:

Zenarate is a small but exciting and profitable SaaS company that uses cutting-edge speech processing, AI, and machine learning to provide world-class training simulations for customer service organizations.
The company has achieved 100% year-over-year growth and its training software is utilized in over a dozen countries and 13 languages by more than 50 leading brands, including Nintendo, Google Play, Genpact, American Express, Bank of America, and United Airlines.
The Sr. DevOps Engineer will develop scalable, reliable, secure, and cost-optimized infrastructure to run software products and AI workloads.
Responsibilities include managing infrastructure practices, designing and maintaining cloud solutions (AWS and Azure), implementing Infrastructure as Code (IaC), managing container clusters, building CI/CD pipelines, monitoring and troubleshooting incidents, and mentoring team members.
The company values customer satisfaction, innovation, quality, and inclusivity, and expects employees to work hard in a fair and respectful environment.

Requirements:

A Bachelor's degree in computer science, Information Technology, or a related field is required, along with 6+ years of industry experience as an SRE/DevOps Engineer.
Relevant certifications such as AWS Certified DevOps Engineer or Kubernetes Certification are a plus.
Expertise in cloud platforms like AWS, GCP, or Azure is necessary.
Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation is required.
Candidates must have experience managing CI/CD pipelines and automation tools like Jenkins or GitHub Actions.
Proficiency in scripting and programming languages such as Python, Shell, or Go is essential.
Familiarity with monitoring and logging tools like Prometheus or the ELK stack is required.
Candidates should stay updated with industry trends and emerging technologies for security, compliance, and data protection.
Experience with product engineering and LLM Ops, including self-hosting and scaling LLMs, is a plus.

The position offers a competitive salary package that will grow with experience.
Employees receive a full suite of benefits, including health insurance, team parties, outdoor tours, and more.
The workplace is casual and values each employee's ideas and contributions.
Employees will work in a growing and profitable start-up environment focused on building marketing solutions for Fortune 50 customers.
Mentorship opportunities are available from experienced engineers with a successful track record in software delivery.
Flexible work arrangements are provided to accommodate employees' needs.