Remote Sr. ServiceNow Engineer- W2 Contractor

Description:

• The Sr. ServiceNow Engineer will be responsible for building ServiceNow integrations and automating IT processes to enhance efficiency and effectiveness for clients.
• This role involves working with clients and various teams across Burwood to develop ServiceNow modules, features, and applications.
• Responsibilities include creating workflows, implementing IT operations and software requirements, managing internal platforms, and conducting user training sessions.
• The engineer will also be involved in maintaining technical documentation, managing deployment projects, and bridging gaps between business specifications and product enhancements.

Requirements:

• Minimum 5-7 years of hands-on ServiceNow experience.
• Strong understanding of Service Management concepts, platform design, configuration, and administration.
• Detail-oriented, self-starter with the ability to work independently and in a team environment.
• Excellent communication skills with technical and non-technical stakeholders.
• Experience with Web Technologies, SQL, and databases.
• ITIL and ServiceNow certifications are a plus.
• Development experience in ITSM, ITAM, ITOM, CSM modules.
• Familiarity with SPM, IRM, HRSD is advantageous.

Benefits:

• Health, dental, and vision insurance provided.
• 401(k) savings plan available.
• Emphasis on a diverse and inclusive work environment to encourage different perspectives and promote economic success.