Remote Sr. Site Reliability Engineer at Xero

Description:

As a Senior Site Reliability Engineer at Xero, you will be part of the Reliability Enablement team, focusing on post-incident analysis, incident learning, and providing reliability consulting.
You may work within an engineering portfolio or the central reliability enablement team, advocating for reliability and incident learning.
Responsibilities include investigating operational surprises, conducting incident analysis, and facilitating reliability consultancy engagements.
When embedded as an SRE, you will collaborate with product engineering teams to improve system reliability through on-call health, observability, and addressing operational issues.
You will lead the implementation of reliability uplift work, support strategic initiatives, and enhance production operations practices.

Solid experience in logging, monitoring, and observability of highly distributed systems.
Proficiency in incident management, troubleshooting, post-incident reviews, and incident analysis.
Previous experience in a tech or product company with comparable scale and complexity.
Systems thinking skills and proficiency in object-oriented programming languages or infrastructure-as-code.
Preferred qualifications include experience with cloud providers, designing and operating distributed systems, and delivering technical initiatives in a site reliability or platform engineering role.

A human-first culture promoting respect, fairness, and inclusion.
Generous paid leave, including dedicated leave for physical and mental well-being.
Employee Assistance Program for mental health care.
Employee resource groups, wellbeing programming, and allowances.
Comprehensive medical, dental, vision, and disability insurance.
Fertility and family forming financial support.
401k contribution matching and 26 weeks of paid parental leave for primary caregivers.
Employee Share Plan and beautiful offices with snacks and break areas.
Flexible working arrangements and career development opportunities.