Remote Sr. Site Reliability Engineer

Description:

• The Sr. Site Reliability Engineer at Cleo will demonstrate passion and leadership in application deployment, reliability, and performance.
• This role involves investigating and troubleshooting issues across the platform.
• The engineer will analyze, develop, and enhance automation deployments.
• Writing scripts to automate complex tasks is a key responsibility.
• The engineer will lead from an engineering perspective in sprint meetings, helping to estimate stories and raise awareness regarding implementation details.
• Monitoring an APM (e.g., DataDog) in production and raising awareness to the team is required.
• The role includes controlling application log collection and analysis, as well as application and instance alerts related to site reliability.
• The engineer will lead discussions in infrastructure architecture and contribute to technical discussions focused on reliability.
• Maintaining, evaluating, and upgrading the platform's base infrastructure is essential.
• The engineer will lead application code deployment methods and mentor other engineers.
• Demonstrating ownership for automation across the team and resolving production issues is expected.
• Performing code reviews and identifying strategies to resolve technical debt are part of the responsibilities.
• Ensuring infrastructure scalability and creating user stories to resolve production issues, technical debt, and opportunities for improvement are also required.

Requirements:

• Candidates should have 4+ years of experience in DevOps, System, or Software Engineering.
• Strong experience running production application workloads in Cloud (AWS) is necessary.
• An understanding of public Cloud networks, VPC peering, etc., is required.
• Candidates should have 3+ years of experience utilizing Cloud computing (EC2, SNS/SQS, RDS).
• Experience with containers and orchestration (Docker, Kubernetes, ECS) is essential.
• Familiarity with administrating technologies at scale such as ElasticSearch, Postgres, and Redis is required.
• Candidates should have experience with monitoring tools like Data Dog and AWS.
• Experience managing and automating Continuous Integration and Continuous Delivery (CI/CD) using GitLab, CircleCI, TeamCity, Jenkins, or similar is necessary.
• Provisioning and configuration management experience with Terraform is required.
• Candidates should have Linux or Windows server administration experience.
• A strong desire to influence the direction of Cleo’s DevOps practices is essential.
• Familiarity with scripting languages such as Python, JS, or TS is required.
• Experience integrating 3rd party tooling (container scanning, static and dynamic analysis) into the pipeline is necessary.
• Candidates should be able to weave monitoring, logging, and alerting into everything they build.
• A quality and security-conscious approach when implementing solutions is required.
• The ability to debug complicated issues in collaboration with peers is essential.
• Experience working within and upholding compliance with HIPAA and other standards (SOC2 and HITRUST) is necessary.

Benefits:

• The base salary range for this position is $165,000 - $180,000 annually.
• Cleo offers health insurance, including medical, dental, and vision coverage.
• Employees receive 15 paid holidays and a 5-day winter break.
• Flexible vacation time and sick time are provided.
• The company offers 16 weeks of paid parental leave.
• A 401(k) plan is available for employees.
• Disability insurance and life insurance are included in the benefits package.
• Wellness perks and additional benefits are also offered.