Description:

AKASA is a leading provider of generative AI solutions for the healthcare revenue cycle, having raised over $205M in funding.
The company is recognized as one of the fastest-growing GenAI startups and serves a customer base representing over $90B in net patient revenue.
The Sr. Site Reliability Engineer will work closely with Infrastructure and Platform teams to integrate best practice monitoring into applications.
Responsibilities include developing high-quality runbooks for incident management, building visualizations, and alerting systems for system performance.
The role involves managing and optimizing infrastructure using tools like Terraform, GitHub CI/CD, and Kubernetes.
The engineer will respond to incidents, troubleshoot production issues, and implement automation to streamline operational processes.
Proactive identification of potential issues and collaboration with development teams to ensure robust applications are key aspects of the role.
Contributions will enhance system reliability and user experiences, supporting AKASA's mission to deliver high-quality services.

Requirements:

Proficient in visualizing, monitoring, and alerting on telemetry data using tools such as Grafana, Prometheus/Mimir, OpenSearch, and Sentry.
Experience with Docker, Kubernetes, Terraform, or similar technologies for containerization and infrastructure management.
A minimum of 5 years of professional programming experience in Python, Go, Java, or similar languages.
Proficient with Linux and Unix Shell.
Excellent collaboration and asynchronous communication skills are essential.
Commitment to thorough documentation to streamline learning and processes.
A proactive and enthusiastic attitude towards identifying and fixing issues is required.
Ability to deliver quickly, iterate fast, and adapt to changing requirements.
Proficient in using Git/GitHub for version control.

Unlimited paid time off (PTO) is offered to employees.
Expansive coverage for health, dental, and vision is provided.
The company contributes to Health Savings Accounts (HSA).
A generous parental leave policy is in place.
Full employee coverage for life insurance is included.
Company-paid holidays are offered.
A 401(K) plan is available for employees.
The salary range for this position is $145,000-$200,000 plus equity, with adjustments based on qualifications and experience.