Remote Sr. Software Development Engineer - Java

Description:

• LivePerson is seeking a creative and talented professional to join as a Backend Engineer (Java/Node.js) in the Conversation Exchange Services team.
• The successful candidate will own the design and implementation of significant portions of product development.
• Responsibilities include setting features, architecture, and best practices for the team, influencing overall strategy, and ensuring strong communication with both business and technical partners.
• The role requires creating reliable, scalable, and high-performance services, necessitating exceptional technical expertise and a solid understanding of Computer Science fundamentals.
• The candidate should enjoy working on complex system software, be customer-centric, and focus on building quality software that meets operational goals.
• Collaboration with architects, product owners, engineers, user experience designers, and data scientists is essential for executing and delivering features.
• The role involves building, scaling, and maintaining critical features of the Enterprise platform used by millions of users and hundreds of thousands of customer service agents.
• Understanding customer/business requirements and translating them into flexible platform capabilities is crucial, along with working with Customer Support and Solution teams to minimize escalations.
• The candidate will collaborate with external integration partners to enhance the Conversational Cloud platform and drive significant growth.
• Participation in long-term product roadmap discussions and advising the product management team on technical aspects of product strategy is expected.
• The role promotes agile and test-driven software development practices and requires excellent communication skills for leading design discussions and presenting to senior management.

Requirements:

• A minimum of 7 years of experience with Java at scale is required.
• Experience with large-scale distributed microservices architecture is essential.
• Past experience working with end-to-end product mission-driven teams is necessary.
• A solid understanding of RESTful and GraphQL APIs is required.
• Hands-on experience with CI/CD, monitoring, observability, and ensuring production readiness is needed.
• The candidate must be self-motivated and enthusiastic about enhancing the end customer experience.
• Experience working with globally distributed teams across multiple time zones is a plus.
• Willingness to participate in paid on-call duty approximately every 6 weeks is required, in alignment with the "You Build It, You Run It" philosophy.
• Applicants must be authorized to work for any employer in Germany.

Benefits:

• Employees receive 33 days of personal time off, including 28 vacation days and 5 care days.
• An additional pension scheme is offered, with LivePerson contributing 20%, along with an Employee Stock Purchase Plan (ESPP) and an annual bonus based on achievements.
• Generous tuition reimbursement of up to $6,000 per year and access to internal professional development resources are provided.
• Internet and mobile reimbursement is included.
• The company promotes flexibility, allowing employees to work from anywhere without defined working hours or boundaries.
• LivePerson is a remote-first company with offices in Mannheim and Berlin.
• Employees are provided with modern equipment, such as a MacBook Pro.
• Volunteering days are available for employees to make a difference in their communities.
• Monthly connection events, such as pizza days in the office, are organized.
• LivePerson has been recognized as a Great Place to Work.
• The company is committed to equal opportunities and welcomes applicants with disabilities or equivalent status, offering accommodations as needed.