Remote Sr. Software Implementation Consultant

Description:

• The Sr. Software Implementation Consultant will manage multiple NetSuite support and software engagements across various verticals with minimal guidance.
• The role involves building client relationships and developing business opportunities for the SquareWorks professional services team.
• Responsibilities include preparing for and running recurring and ad-hoc client meetings, as well as maintaining ongoing relationship-building activities to ensure client satisfaction and loyalty.

Requirements:

• Candidates must have impeccable written and oral communication skills.
• A strong emphasis on customer service and customer satisfaction is required.
• At least moderate exposure to core NetSuite functionality is necessary.
• A minimum of two years of consulting or business analyst experience is required.
• Candidates should have a keen desire to expand their understanding of NetSuite and business systems in general.
• Sharp analytical skills are essential, with the ability to solve complex problems with minimal assistance, even on unfamiliar topics.
• The ability to handle competing priorities effectively and with limited guidance is required.
• A strong understanding of general business principles is necessary, with a minimum of three years of business experience preferred in software, biotech, or wholesale distribution.
• Familiarity with business systems and exposure to multiple business system platforms and associated integrations is required.
• Basic accounting principles and terminology knowledge is necessary.
• Familiarity with core NetSuite functionality is required, with formal NetSuite system administration or consulting experience being a plus.
• Familiarity with compliance and audit-related topics is a plus.
• Previous experience deploying pre-packaged software solutions is a plus.

Benefits:

• Team members are expected to focus on autonomous thinking and a proactive approach to customer relationships.
• High-quality, clearly written documentation that explains work performed and solutions implemented is required.
• A commitment to highly responsive communication with customers and team members is necessary.
• Team members should interact in a way that maintains a positive and collaborative atmosphere.
• There is an emphasis on striving for continued personal growth and contributing proactively to the growth of the company.