Remote Sr. Support Specialist (Admin / Client Relations) WFH - 33872

Description:

• Join a client in the Philippines as a Sr. Support Specialist in a pioneering role to establish an offshore team.
• Support the Founder with administrative tasks like scheduling, correspondence, and document management.
• Manage client relationships and uphold a professional image in interactions.
• Oversee projects, ensure quality standards, and follow up on leads for service pitching.
• Assist in developing and refining administrative processes and systems within the team.
• Adapt to various tasks and roles until additional team members are onboarded.

Requirements:

• Must have proven experience in process and project management.
• Ability to analyze current processes and suggest improvements.
• Exceptional attention to detail is required.
• Strong client-facing skills with background in customer service, sales, or client relations.
• Proficient in office software and communication tools.
• Capable of working independently, prioritizing tasks, and managing multiple projects simultaneously.

Benefits:

• Permanent full-time employment with opportunities for growth into managerial positions.
• Work from home with a night shift schedule (PDT/PST).
• Opportunity to be a key player in establishing effective processes and systems for the offshore team.
• Chance to contribute to the growth and success of the team and potentially advance to roles like Operations Manager or Office Manager.