Remote Sr. Systems Support Engineer

Description:

• Join Keeper as a Sr. System Support Engineer, a 100% remote position.
• Work on resolving complex technical issues and resolution analysis for Keeper's cybersecurity software.
• Collaborate with an elite team of Sr. Support Engineers and Sales Engineers to provide technical support for clients.
• Communicate technical information effectively to users with varying levels of technical experience.
• Shift: Friday-Tuesday, Hours: 3pm-11pm.

Requirements:

• 5+ years’ experience in IT management and System Administration.
• Proficiency in Mac OSX, Windows, & Linux administration and troubleshooting.
• Experience with setting up Single Sign On (SSO) environments and Active Directory.
• Familiarity with troubleshooting identity access management solutions like PAM.
• Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP.
• Strong command of Linux Shell and PowerShell.
• In-depth understanding of prem/cloud/hybrid environments.

Benefits:

• Medical, Dental & Vision coverage, including domestic partnerships.
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
• Voluntary Short/Long Term Disability Insurance.
• 401k (Roth/Traditional) retirement plans.
• Generous PTO plan with paid Bereavement/Jury Duty.
• Above market annual bonuses.