Remote Sr. Systems Support Engineer
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Description:
- Join Keeper as a Sr. System Support Engineer, a 100% remote position.
- Work on resolving complex technical issues and resolution analysis for Keeper's cybersecurity software.
- Collaborate with an elite team of Sr. Support Engineers and Sales Engineers to provide technical support for clients.
- Communicate technical information effectively to users with varying levels of technical experience.
- Shift: Friday-Tuesday, Hours: 3pm-11pm.
Requirements:
- 5+ years’ experience in IT management and System Administration.
- Proficiency in Mac OSX, Windows, & Linux administration and troubleshooting.
- Experience with setting up Single Sign On (SSO) environments and Active Directory.
- Familiarity with troubleshooting identity access management solutions like PAM.
- Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP.
- Strong command of Linux Shell and PowerShell.
- In-depth understanding of prem/cloud/hybrid environments.
Benefits:
- Medical, Dental & Vision coverage, including domestic partnerships.
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life.
- Voluntary Short/Long Term Disability Insurance.
- 401k (Roth/Traditional) retirement plans.
- Generous PTO plan with paid Bereavement/Jury Duty.
- Above market annual bonuses.
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