Remote Staff Engineer - Site Reliability

Description:

• The company is seeking a Staff Engineer specializing in Site Reliability to work remotely in Colombia for a full-time position in the UCC service region.
• The role involves being an experienced L3 SRE engineer responsible for a business-critical SaaS application.
• The candidate should have the capacity to work across the full stack, including infrastructure backend and front-end, before escalating issues to the engineering business unit.
• Automation of SRE tools to provide proactive L3 support is essential, aligning with the tech monitoring strategy.
• The candidate must be able to work under business pressure for business-critical applications and effectively communicate with various stakeholders during troubleshooting.

Requirements:

• Must have expertise in Kubernetes, Github Actions, Terraform, and AWS.
• Strong communication skills are required.
• Experience with incident and problem management is necessary.
• Familiarity with multitenant applications is essential.
• Solid understanding of networking concepts such as TCP/IP, DNS, Routing, VPCs, subnets, firewalls, load balancing, TLS, and SSL is required.
• Proficiency in CI/CD pipelines (e.g., Jenkins, Github Actions) and version control is necessary.
• Knowledge of Python, react/next, monitoring, logging, Grafana, Prometheus, Loki, or ELK is essential.
• Experience with AWS, especially EKS, serverless, queues, and various databases, is required.
• Solid knowledge of Kubernetes is a must.

Benefits:

• Opportunity to work for a Digital Product Engineering company that is scaling rapidly.
• Remote work option available for employees.
• Dynamic and non-hierarchical work culture.
• Chance to collaborate with a global team of 19000+ experts across 33 countries.
• Exciting projects that inspire, excite, and delight.
• Room for professional growth and development within the company.