Remote Staff Engineer - Site Reliability

Description:

• The company is seeking a Staff Engineer specializing in Site Reliability to work remotely in Mexico.
• The role involves being an experienced L3 SRE engineer responsible for a business-critical SaaS application.
• The position requires the ability to handle L3 tasks across the full stack, including infrastructure backend and front-end, before escalating to the engineering business unit.
• The candidate should be capable of automating SRE tools to offer proactive L3 support in alignment with the tech monitoring strategy.
• The role demands working under business pressure for business-critical applications and effective communication with various stakeholders during troubleshooting.

Requirements:

• Must have expertise in Kubernetes, Github Actions, Terraform, and AWS.
• Strong communication skills are essential.
• Prior experience in incident and problem management is required.
• Familiarity with multitenant applications is necessary.
• Solid understanding of networking concepts such as TCP/IP, DNS, Routing, VPCs, subnets, firewalls, load balancing, TLS, and SSL is crucial.
• Proficiency in CI/CD pipelines (e.g., Jenkins, Github Actions) and version control is a must.
• Knowledge of Python, react/next, monitoring, logging, Grafana, Prometheus, Loki, or ELK for analyzing resource utilization and application performance is needed.
• Experience with AWS, especially EKS, serverless, queues, and various databases, is preferred.
• Solid knowledge of Kubernetes is required.

Benefits:

• Full-time position with the flexibility to work remotely from Mexico.
• Opportunity to work for a Digital Product Engineering company that is scaling rapidly.
• Chance to collaborate with a diverse team of over 19,000 experts across 33 countries.
• Dynamic and non-hierarchical work culture.
• Opportunity to work on products, services, and experiences that inspire, excite, and delight.