Remote Staff Engineer - Site Reliability Engineer

Description:

• The company is seeking a Staff Engineer - Site Reliability Engineer to work remotely in Mexico.
• The role involves being an experienced L3 SRE engineer responsible for a business-critical SaaS application.
• The engineer must have the capacity to work across the full stack, including infra backend and front-end, before escalating issues to the engineering business unit.
• Automation of SRE tools is required to provide proactive L3 support in alignment with the tech monitoring strategy.
• The engineer should be able to work under business pressure for business-critical applications and effectively communicate with various stakeholders during troubleshooting.

Requirements:

• Must have expertise in Kubernetes, Github Actions, Terraform, and AWS.
• Strong communication skills are essential.
• Experience with incident and problem management is required.
• Familiarity with multitenant applications is necessary.
• Solid understanding of networking concepts such as TCP/IP, DNS, Routing, VPCs, subnets, firewalls, load balancing, TLS, and SSL is crucial.
• Proficiency in CI/CD pipelines (e.g., Jenkins, Github Actions) and version control is needed.
• Knowledge of Python, react/next, monitoring, logging, Grafana, Prometheus, Loki, or ELK is preferred.
• Experience with AWS services, especially EKS, serverless, queues, and various databases, is a plus.
• Solid knowledge of Kubernetes is required.

Benefits:

• Full-time remote position in Mexico.
• Opportunity to work for a Digital Product Engineering company that is scaling rapidly.
• Dynamic and non-hierarchical work culture.
• Chance to collaborate with a global team of over 19,000 experts across 33 countries.
• Competitive salary and benefits package.
• Opportunity to work on business-critical applications and gain valuable experience in SRE engineering.