Description:

ClickUp is seeking a Staff Site Reliability Engineer to enhance the stability, availability, and reliability of its cloud-based infrastructure.
The role involves designing and building systems for maximum performance, reliability, and scalability.
Responsibilities include collaborating with engineering teams on product design, troubleshooting, and increasing stability and observability metrics.
The engineer will champion the monitoring infrastructure and implement improvements to site reliability posture, including managing error and downtime budgets.
The position requires responding to downtime events and developing safeguards to prevent future incidents.
Participation in brainstorming sessions with the engineering team to contribute ideas to technology and algorithms is also expected.

Requirements:

Candidates should have 4-6+ years of experience with the Amazon Web Services ecosystem, including EC2, ECS, VPC, Redis, RDS, ALB, and ECR.
Experience with Kubernetes and managing production-critical infrastructures is essential, along with a DevOps mindset.
Familiarity with SRE best practices and procedures is required.
Proficiency in Infrastructure as Code (IaC) tools such as CDK or Terraform, and CI/CD tools like GitHub Actions or ArgoCD is necessary.
Knowledge of containerization using Docker and best practices in network, firewall, and security is important.
Experience with self-healing automation and monitoring tools, such as DataDog or CloudWatch, is required.
Knowledge of relational databases, preferably PostgreSQL, is a plus but not mandatory.
Candidates should be strong self-starters, operationally focused, and possess excellent problem-solving skills.
Strong interpersonal, written, and oral communication skills are essential.
Experience with application security testing and familiarity with Node.js are considered a plus but are not mandatory.
Experience managing Linux-based EC2 instances is required.

ClickUp offers a dynamic work environment that encourages innovation and personal growth.
The company values hard work, consistent growth, and a culture that supports employees in achieving their best work.
ClickUp is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.
Employees are encouraged to apply even if they do not meet all qualifications, as the company values ambition and passion for improving productivity.
The company provides a supportive environment for employees to thrive in their careers.