Remote Staff Site Reliability Engineer

Description:

• As a Staff Site Reliability Engineer (SRE), you will be responsible for developing and implementing highly reliable and scalable systems.
• You will work closely with different functional teams to create a stable, efficient, and scalable environment, leading complex projects requiring collaboration with multiple stakeholders.
• Your responsibilities will include defining and enforcing SRE best practices and standards.
• You will architect and implement highly reliable and scalable systems.
• You will lead complex post-incident reviews and implement systemic improvements.
• Collaboration with product and engineering teams to set reliability targets will be part of your role.
• You will manage high-impact incidents and coordinate incident response.
• Contributing to budget planning and resource allocation is expected.
• You will lead efforts to establish disaster recovery strategies.
• Providing technical leadership and mentorship to the SRE team is essential.
• You will continuously track and improve metrics (for example, DORA) to optimize software delivery and operational performance.
• Participation in on-call rotation is required.
• Other duties may be assigned as needed.

Requirements:

• You must have 8-10 years of experience in a similar or related role.
• A Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) is required.
• In-depth knowledge of Cloud Ops technologies including Amazon Web Services (AWS) and Terraform or other Infrastructure as Code (IaC) is necessary.
• Advanced knowledge in Linux operating systems and troubleshooting OS issues is essential.
• Expertise in setting up and managing monitoring tools (such as Prometheus, Grafana, Datadog, Nagios, Open Telemetry, ELK, or similar tools) is required.
• You should have an in-depth understanding of monitoring and alerting systems, networking principles (such as load balancing, CDN, and disaster recovery).
• A strong understanding of incident management, capacity planning, disaster recovery, and observability practices (in tools such as OpenTelemetry and Jaeger) is needed.
• Advanced experience with or knowledge of security measures and practices (for example, threat modeling, compliance, and secure coding practices) is important.
• Strong analytical and problem-solving skills are required.
• Knowledge of Linux systems and common system administration tasks is necessary.
• A strong understanding of programming/scripting languages (such as Python) including additional scripting skills in multiple languages to automate SRE operations is essential.
• Excellent communication and teamwork skills are required.
• A willingness to learn and adapt in a fast-paced, dynamic environment is necessary.

Benefits:

• Agiloft offers a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.
• The company is committed to ensuring a diverse and inclusive workplace, allowing individuals to bring their authentic selves to work.
• Employees are encouraged to participate in multiple Employee Resource Groups (ERGs).
• Agiloft values employee experience, believing that an excellent employee experience leads to an excellent customer experience.
• There is no application deadline for this opportunity, allowing for ongoing review of applications.