Remote Staff Software Engineer, AI Receptionist

Description:

• Jobber is seeking a Staff Software Engineer for their AI Receptionist team, which focuses on an AI-powered assistant that handles customer calls and schedules appointments.
• The role involves leading and mentoring teams of engineers while collaborating with Product and Design partners to solve complex technical challenges.
• Responsibilities include collaborating with cross-functional teams to deliver high-impact features, shaping the product roadmap, leading large-scale initiatives, participating in code reviews, and promoting best practices.
• The position requires expertise in developing scalable software solutions and proven leadership experience in guiding teams through high-impact projects.
• The work environment is remote in Canada, with options for hybrid work from offices in Edmonton or Toronto.

Requirements:

• Candidates must have demonstrated expertise in developing highly scalable and robust software solutions across multiple technology stack layers.
• Proven leadership experience in guiding teams through complex projects and serving as a technical lead is essential.
• Exceptional proficiency in software design, architecture, and coding, focusing on maintainability and performance is required.
• Outstanding collaboration and communication skills are necessary, along with the ability to mentor and coach team members.
• Strong self-motivation and resourcefulness, with the ability to navigate ambiguity and prioritize tasks effectively in dynamic environments, are crucial.
• A passion for continuous learning and staying current with emerging technologies and industry trends is expected.
• Experience with the development stack including React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS is preferred.
• Experience leading cross-team initiatives and projects is a plus.

Benefits:

• Jobber offers a total compensation package that includes an extended health benefits package with fully paid premiums, retirement savings plan matching, and stock options.
• There is a dedicated Talent Development function, including Development Coaches, to help employees build their careers and reach their goals.
• Support for various breaks is provided, including vacation, health days, birthday off, and parental leave top-ups.
• Employees have a unique opportunity to impact a $400-billion industry that currently lacks a dominant player.
• The work culture emphasizes humility, support, and a strong commitment to customer satisfaction.