Remote Staff Software Engineer, Customer Success Engineering

Description:

• Jobber is a company that helps small home service businesses improve their service delivery through technology.
• The Customer Success Engineering team is focused on building and automating tools to empower Customer Success teams and benefit multiple departments.
• As a Staff Software Engineer, you will lead the technical vision, architect scalable solutions, collaborate with teams, mentor engineers, and enhance efficiency and effectiveness.
• You will collaborate with the team to deliver impactful features, shape the roadmap with Product and Design, lead larger initiatives, participate in code reviews, and facilitate group discussions.
• You will mentor and coach engineers, advocate for best practices, simplify technical issues, and continuously learn and grow.
• Successful candidates should have strong software design skills, full-stack engineering experience, ability to learn new tools, excellent communication skills, and a passion for continuous learning.
• Familiarity with tech stack and experience with AWS, Docker, and SQL are beneficial but not mandatory.

Requirements:

• Strong software design and architecture skills.
• Proven experience as a full-stack software engineer.
• Ability to quickly learn and adapt to new tools and technologies.
• Excellent communication skills and a collaborative attitude.
• Ability to navigate ambiguity, prioritize effectively, and lead through uncertainty.
• Experience leading teams or projects as a technical leader.
• Passion for continuous learning and growth.
• Enthusiasm for delivering value to customers.
• Curious mindset, initiative, and self-sufficiency in problem-solving.
• Strong focus on quality and experience in writing automated tests.

Benefits:

• Total compensation package including extended health benefits, retirement savings plan matching, and stock options.
• Dedicated Talent Development function to help build your career and reach your fullest potential.
• Support for breaks including vacation, rest, birthday off, health days, and parental leave top-ups.
• Opportunity to impact a $400-billion industry with a humble and supportive team.
• Inclusive work environment with equal opportunity for all applicants.