Remote Staff Solutions Engineer - Dubai

Description:

• Kong is seeking a seasoned, customer-facing Sales Engineer to help drive new business and onboard new customers.
• The role involves evangelizing Kong's technology and establishing revenue potential with existing customers.
• Responsibilities include supporting field sales, understanding customer requirements, and building trusted client relationships throughout the sales lifecycle.
• The Sales Engineer will support Proof of Concepts (PoCs) during the evaluation process and ensure 100% customer satisfaction across assigned accounts.
• The position requires prioritizing customer needs and coordinating with support, product, and engineering teams.
• The role also involves creating technical documentation for DevOps, implementations, and services engagements, along with any additional tasks required by the manager.

Requirements:

• Candidates must have 5+ years of experience in software engineering and/or sales engineering management at a SaaS, Open Source, or Enterprise Software company.
• A solid understanding of cloud computing trends and open source business models is required.
• Strong listening and communication skills are essential for leading discussions with Product Managers, Engineers, and Executives.
• Enthusiasm for working in a high-profile, fast-paced startup culture is necessary.

Benefits:

• Employees will be part of a team that values inclusivity, authenticity, resourcefulness, customer obsession, curiosity, and ownership.
• Kong offers an environment focused on helping developers build innovative technology and provides opportunities for personal and professional growth.
• The company promotes a culture of collaboration and respect, allowing team members to work together from anywhere to achieve common goals.