Remote Support Engineer
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Description:
- MNTN is seeking a mid-level Support Engineer to join the Pixel Squad team, focusing on enhancing user experience and efficiency.
- The ideal candidate should have expertise in JavaScript, React, automation, scripting, monitoring systems, and relational databases.
- Apart from development tasks, the role involves providing support to internal teams and customers, emphasizing a service-oriented and positive attitude.
- The position requires a deep understanding of technical aspects and user satisfaction to contribute to business success.
Requirements:
- 2+ years of experience in software development and customer service.
- Proficiency in JavaScript, React, HTML/CSS, Node, Express, and writing SQL queries.
- Skills in automation, scripting, monitoring, and implementing security practices for web applications.
- Demonstrated customer support excellence and project delivery track record.
- Excellent collaboration and communication skills in team settings.
Benefits:
- 100% remote work within the US.
- Flexible vacation policy with an annual vacation allowance and a three-day weekend every month.
- Competitive compensation package.
- Comprehensive healthcare coverage, 401k plan, and Flexible Spending Account (FSA) for dependent, medical, and dental care.
- Access to coaching, therapy, and professional development opportunities.
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