Remote Support Software Engineer

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Description:

  • Allata is an IT company focused on strategy, architecture, and enterprise-level application development with offices in the US, India, and Argentina.
  • The company aims to enhance business opportunities, create efficiencies, automate processes through custom technologies, and provide elegant solutions to inefficient problems.
  • A healthcare company is seeking a strategic partner to oversee and improve their legacy MDM platform.
  • The project is oriented towards operational support and minor feature enhancements and additions as requested by the client, without major feature design or implementation.
  • Responsibilities include providing ongoing support for the legacy MDM platform, focusing on operational stability and minor feature enhancements.
  • The role involves updating platform components to maintain compliance and compatibility with third-party tools and support systems, such as TIBCO.
  • The engineer will work on optimizing data flows within the legacy MDM platform, particularly for the production environment, ensuring adherence to best practices.
  • Maintenance and support activities for non-production environments will also be part of the role, maintaining an active pipeline for updates, bug fixes, and enhancements.
  • Collaboration with the India-based team is essential to ensure effective support for alerts and issues, while working with the primary point of escalation in the US time zone.

Requirements:

  • Candidates must have experience and knowledge in .NET 6+ or Java, SQL Server, Oracle, Git, and NodeJS.
  • Experience and knowledge working with integrations between platforms using API, CSV, XML, etc., is required.
  • Knowledge of cloud services such as AWS or Azure is necessary.
  • A willingness to learn or improve knowledge in these technologies is expected.
  • It is a plus to have experience in application support, working with legacy platforms, and collaborating with a distributed team across different time zones.
  • Familiarity with MDM platforms, TIBCO, and related technologies, along with experience in SQL, cloud, and infrastructure, is advantageous.
  • Experience and knowledge in SSIS and tools like SoapUI or Postman are also beneficial.
  • Strong communication and problem-solving skills are essential, along with the ability to collaborate across time zones and work effectively in a fast-paced environment.
  • Proven experience in delivering high-quality support, with an emphasis on system compliance and operational support, is required.
  • A willingness to learn or improve knowledge if needed is expected.

Benefits:

  • The position offers the opportunity to work in a dynamic and collaborative environment with a focus on professional growth and development.
  • Employees will have the chance to work with cutting-edge technologies and contribute to significant projects in the healthcare sector.
  • The role allows for remote work flexibility, promoting a healthy work-life balance.
  • Allata provides a supportive team atmosphere with access to senior leadership for guidance and mentorship.
  • Opportunities for continuous learning and skill enhancement are encouraged within the company culture.
Apply now
Please, let Allata know you found this job on RemoteYeah . This helps us grow 🌱.
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