Remote Tech Support Data Engineer

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Description:

  • The Tech Support Data Engineer position at Boldr is part of the Customer Engineers team in Professional Services, focusing on ensuring the success of projects and customers by utilizing technology and data effectively.
  • The role involves being the technical point of contact for customers, collaborating with various teams, and translating business requirements into technical solutions.
  • Responsibilities include setting up ETL pipelines, creating a unified Data Model, enabling new product features, troubleshooting customer issues, and participating in the on-call rotation.
  • Additionally, the position involves addressing repeatable issues through automation, contributing to documentation, and providing feedback to product and engineering teams.

Requirements:

  • The ideal candidate should be curious, authentic, analytical, and detail-oriented, with a passion for client satisfaction.
  • Requirements include a BS degree in Computer Science, Engineering, Mathematics, Economics, Statistics, or Information Management.
  • Candidates should have at least 2 years of experience in roles involving large data sets, such as ETL, Data Warehousing, Analytics, or Data Science, and in client-facing positions.
  • Proficiency in a programming language, SQL, Unix command line tools, Github, and AWS infrastructure is necessary.
  • Strong problem-solving, communication, and professionalism skills are essential, along with an improvement mindset and work ethic.
  • Nice-to-have qualifications include knowledge of Java, Scala, and the marketing technology industry.

Benefits:

  • Opportunity to work with a global team dedicated to creating meaningful work opportunities worldwide.
  • Chance to be part of a company with ambitious goals for growth and impact.
  • Access to diverse projects and the ability to contribute to the success of customers through technology and data.
  • Continuous learning and development opportunities in a dynamic and collaborative environment.
  • Competitive compensation package and benefits.
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