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Description:
Join the Conversation Orchestration team at LivePerson as a hands-on Technical Lead.
Work with internal and external AI platforms to enhance brand-to-customer messaging experiences.
Lead the development of AI-driven agent matching and routing solutions, modernize legacy systems, and build new features.
Manage and lead a team of software engineers to design and develop high-volume, low-latency applications for mission-critical systems.
Collaborate with internal teams, external partners, and large customers to deliver AI-based solutions.
Design, build, and deploy Java-based enterprise-level solutions and REST-based APIs for backend services.
Oversee the development of new features while maintaining and supporting existing applications and services.
Utilize monitoring tools and logging services to debug and analyze production issues.
Evaluate open-source tools and frameworks, making recommendations for usage.
Develop technical specifications and documentation in coordination with the data science team.
Design, build, and deploy machine learning pipelines.
Requirements:
Proven experience as a strong Java, NodeJS, TypeScript, and/or Python backend systems developer.
Strong experience with complex systems designs and large-scale traffic management.
Experience in enterprise systems integration and hands-on people management.
Ability to communicate designs effectively through flowcharts, sequence diagrams, and similar methods.
Strong computer science fundamentals, including data structures and algorithms.
Experience working with data at scale, including Kafka and NoSQL databases.
Demonstrated ability to self-learn and grow professionally.
Benefits:
Health: Medical, Dental, and Vision.
Time away: Vacation and holidays.
Development: Generous tuition reimbursement and access to internal professional development resources.