Remote Technical Lead (Java/Node.js)

Description:

• Join the Conversation Orchestration team at LivePerson as a hands-on Technical Lead.
• Work with internal and external AI platforms to improve and simplify brand-to-customer messaging experiences.
• Lead the development of AI-driven agent matching and routing solutions.
• Modernize legacy systems and build new features from the ground up.
• Ensure the seamless delivery of AI-driven solutions that enhance the messaging experience for brands and customers.
• Collaborate with internal teams, external partners, and large customers to deliver AI-based solutions.
• Design, build, and deploy Java-based enterprise-level solutions and REST-based APIs for backend services.
• Oversee the development of new and innovative features while maintaining and supporting existing applications and services.
• Utilize monitoring tools and logging services to debug and analyze production issues.
• Evaluate open-source tools and frameworks, making recommendations for usage when applicable.
• Develop technical specifications and documentation in coordination with the data science team.
• Design, build, and deploy machine learning pipelines.

Requirements:

• Proven experience as a strong Java, NodeJS, TypeScript, and/or Python backend systems developer.
• Strong experience with complex systems designs and large-scale traffic management.
• Experience in enterprise systems integration and hands-on people management.
• Ability to communicate designs effectively through flowcharts, sequence diagrams, and similar methods.
• Strong computer science fundamentals, including data structures and algorithms.
• Experience working with data at scale, including Kafka and NoSQL databases.
• Demonstrated ability to self-learn and grow professionally.
• Nice to have: Experience with Java backend applications (including TypeScript and Python).
• Nice to have: Familiarity with cloud-based systems (AWS, GCP, or Azure).
• Nice to have: Experience with database fundamentals (SQL, indexing, etc.).
• Nice to have: Knowledge of multi-cloud security practices.

Benefits:

• Health benefits include Medical, Dental, and Vision coverage.
• Time away includes vacation and holidays.
• Development benefits include generous tuition reimbursement and access to internal professional development resources.
• LivePerson is an equal opportunity employer, celebrating diversity and providing reasonable accommodations for applicants with disabilities.