Remote Backend Production Support Engineer

Description:

• Design, develop, maintain, and improve software for various ventures projects.
• Involved in the design of scalable applications from frontend UI to backend infrastructure.
• Responsible for integration testing, L3 support, system reliability, and production change management.

Requirements:

• 3-5 years of experience in application or technical support.
• Proficient in AI usage, shell scripting, Golang, and SQL technologies.
• Familiarity with monitoring and logging systems (e.g., Datadog, Sumologic).
• Strong analytical skills and proactive issue identification.
• Detail-oriented with strong ownership and multitasking abilities.
• Excellent communication skills in English, Mandarin, and Cantonese.
• Experience in technical support in banking or financial sectors is a plus.

Benefits:

• Competitive salary and attractive annual leave including birthday and work anniversary.
• Work flexibility with hybrid or remote setup.
• Internal mobility program for career development.
• Crypto.com visa card provided upon joining.