Remote Client Solutions Architect

Description:

• Provide technical expertise and guidance to Thrive’s Account Management Team to drive new revenue opportunities.
• Act as a Technical and Trusted Advisor to identify clients' business and technical needs and propose appropriate solutions.
• Create technical documentation, client presentations, and responses for RFP/RFI’s.
• Participate in seminars, tradeshows, and training events.
• Stay updated on emerging technologies and attain relevant certifications.
• Interface with internal teams to improve products and services.
• Provide ongoing training to the Account Management team.

Requirements:

• Bachelor's Degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Experience in a Solutions Architect or comparable client-facing technical role at a Managed Service Provider.
• Technical knowledge of Microsoft/Office 365, Microsoft Azure, Cyber Security, virtualization, networking, and data backup technologies.
• Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) are a plus.
• Experience presenting complex technical topics to diverse audiences.
• Strong verbal and written communication skills.
• Excellent interpersonal and client relationship skills.
• Ability to work independently and collaboratively.

Benefits:

• Opportunity to develop valuable skills in a dynamic work environment.
• Access to training and guidance for career advancement.