Remote Client Solutions Architect

Posted 5 hours ago

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Description:

  • Provide technical expertise and guidance to Thrive’s Account Management Team to drive new revenue opportunities.
  • Act as a Technical and Trusted Advisor to identify clients' business and technical needs and propose appropriate solutions.
  • Create technical documentation, client presentations, and responses for RFP/RFI’s.
  • Participate in seminars, tradeshows, and training events.
  • Stay updated on emerging technologies and attain relevant certifications.
  • Interface with internal teams to improve products and services.
  • Provide ongoing training to the Account Management team.

Requirements:

  • Bachelor's Degree in Information Technology, Computer Science, or related field, or equivalent experience.
  • Experience in a Solutions Architect or comparable client-facing technical role at a Managed Service Provider.
  • Technical knowledge of Microsoft/Office 365, Microsoft Azure, Cyber Security, virtualization, networking, and data backup technologies.
  • Technical and/or Security Certifications (CCNA, CISM, CISSP, MCSE, VTSP, etc.) are a plus.
  • Experience presenting complex technical topics to diverse audiences.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and client relationship skills.
  • Ability to work independently and collaboratively.

Benefits:

  • Opportunity to develop valuable skills in a dynamic work environment.
  • Access to training and guidance for career advancement.

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